The Berlin Pass - Berlin’s ONLY fully inclusive city pass! : FAQs

Frequently Asked Questions

How do I activate my pass?

You must redeem your pass with the voucher issued by Rail Plus.

You must redeem your pass with the voucher issued by Rail Plus. You can redeem your pass at the following place: Humboldt Box Berlin Pass Desk Schlossplatz 5, 10178 Berlin

Opening Times: Everyday: 10.00 - 17.00

  • Christmas Opening Hours:

  • 24 December: closed

  • 25 December - closed

  • 26 December 10am - 6pm

  • 31 December 10am - 2pm

  • 1 January 12am - 6pm

Validity of the Berlin Pass?

Once activated the Berlin Pass will be valid for the duration that you have purchased. It is valid for consecutive days and at the end validity period will expire. for example, if you buy a 3 day Pass and start using it on Monday then it will no longer work at the end of Wednesday, regardless of how often you use it between then

Please note that a "day" is based on calendar days, so if you start using the Berlin Pass at 16:00 on a Monday then Monday is classed as day one of you pass usage.

What are the child ages?

Child prices apply to those aged 6 -14 years. Children under 6 years receive free admission into attractions. There are over 50 attractions that specifically cater for children.