Matterhorn Glacier Paradise : Conditions

Payment & Ticketing


  • Child: 6-15 years. Children under 6 years free of charge.
  • With Swiss Travel Passes: Free Swiss Family Card allows children under 16 to travel free. Children aged 6-15 must still purchase a discounted Matterhorn Glacier Paradise child fare.
  • Must have a valid Swiss Travel Pass or Swiss Half Fare Card to take the discounted ticket.
  • The voucher printed by Rail Europe is not valid for travel. The Rail Europe voucher must be exchanged within 6 months from the date of issue at Zermatt base station.
  • Swiss Travel Pass, Swiss Travel Pass Flex & Swiss Half Fare Card must present valid pass/card at time of exchange.

We also recommend that you take out suitable travel insurance to cover (as a minimum) the costs incurred if you cancel your trip.

Cancellation & Amendments


  • A 25% cancellation penalty applied to completely unused and un-exchanged vouchers returned to Rail Europe within 6 months of issue date. Once the voucher has been exchanged a refund is not possible.
  • Vouchers cannot be refunded or reissued if lost or stolen.