Program details

How does this work?

  • Your aim is to solve the case of the missing Golden Ticket.
  • A new story will be published here every fortnight as they are released. If you are signed up to our email database, we will also email the story to you. To sign up - Australian agents / New Zealand agents.
  • A quiz will also be included with every story and a spot prize up for grabs for each. 
  • Once you have figured out the location of the thief (and therefore the Golden Ticket) & completed all quizzes, click here to submit your guess. The location will be a landmark or attraction. A country, city or other will not be accepted as the correct answer.
  • Although there will be a deadline to complete the quizzes to be eligible for the spot prizes, you will be able to access all quizzes until December. 

What's in it for me?

  • If you solve the case of the stolen Golden Ticket, you will be eligible to be in the draw for your very own special ticket on a real life train journey.  
  • Be eligible to win spot prizes along the way.

Terms & Conditions

*Once upon a train is a fictional story for training & reward purposes. Prizes are open to registered travel agents in Australia & New Zealand. Agents who complete all 24 quizzes & correctly guess the location of the thief/Golden Ticket will be in the draw for a famil spot (details TBC). The location is a landmark or attraction - the country, city or other will not be accepted as the correct answer. The deadline to submit the correct answer will be advised in December 2020. Only one attempt per consultant - the first attempt only will be considered. In the case of more than one agent being eligible for the famil, Rail Europe will consider sales to determine a winner. A quiz & spot prize will be available with each story. To be eligible for a spot prize, agents must answer all questions in the quiz correctly. In the case of a draw of a minor spot prize, Rail Europe will determine the winner using a random online generator. In the case of a draw of a major spot prize, including a place on a famil, Rail Europe will consider sales to determine a winner, Winners are at the discretion of Rail Europe and the decision is final, no argument will be entered in to. If the winner of a prize is not contactable or is unable to accept the prize, Rail Europe will select another winner. Prizes cannot be transferred or redeemed for cash.