Suica Card Japan (Metro Card) : Conditions

Payment & Ticketing


  • Suica Cards transferrable and can be used by anyone. No identification is required.
  • Your Suica can be topped up when you next travel (if used again within 10 years).
  • Lost Suica cards cannot be refunded or reissued.



  • Rail Europe cannot refund Suica Cards.


Local Refunds:

  • Suica Cards can be returned only at JR East stations.
  • When the card is returned, the deposit of 500 yen is refunded along with any remaining amount (less a 220 yen service fee).