Japan Airport Coach Transfers : FAQs

Frequently Asked Questions

I've landed at Tokyo's Narita Airport, what do I do next?
Please proceed to the Airport Limousine Bus ticketing counter and the staff will advise which bus stop your bus will depart from. The bus stops are outside the terminal buildings.

Do I need to exchange a voucher?
No. Rail Europe will issue validated tickets that do no need to be exchanged.

Is my ticket valid to/from Haneda Airport?
No. The ticket is valid to/from Narita Airport only.

How much baggage can I take?
Each passenger can check in up to two pieces of baggage, not exceeding 30kg and 50cm x 60cm x 120cm each. Valuables must be carried with you onboard the bus.

Does a child need a ticket?
Children under 6 years travel free if sharing a seat with a paying adult. Children under 6 years who require their own seat and children aged 6-12 years can purchase a half price Child ticket locally.

IMPORTANT information regarding PAPER TICKETS.

At Rail Europe we care for the health, safety and satisfaction of our customers. Our primary concern, at the moment, therefore, is to preserve the health of our employees and local communities. It is with this in mind that Rail Europe have made the decision to SUSPEND ALL PAPER TICKET SALES until further notice. Kind Regards, Rail Europe Team.