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AVE Reviews

2017
DEC
11
Anthea (Essendon, VIC)
Recommend: Recommend
Overall rating:

"Very comfortable & clean"

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Was expecting wifi on the train & was not provided
2017
OCT
09
Robin (Te Aroha)
Recommend: Recommend
Overall rating:

"excellent, clean, comfortable fast trains"

Value for money: 4/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 4/5
Cleanliness: 5/5

2017
OCT
07
Graeme (Auckland)
Recommend: Recommend
Overall rating:

"Great way to travel long distances between cities in Spain."

Value for money: 5/5
Ease of use: 4/5
Comfort: 5/5
Efficiency: 4/5
Cleanliness: 4/5

2017
SEP
17
Kelvin (Kensington, VIC)
Recommend: Recommend
Overall rating:

"Comfortable on time and fast."

Value for money: 4/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

I wonderful way to get from place to place.
2017
SEP
11
JANICE (Brisbane, QLD)
Recommend: Recommend
Overall rating:

"Great service, nice snacks, "

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

2017
AUG
09
Gregory (Golden Grove, SA)
Recommend: Recommend
Overall rating:

"Spanish Rail - Excellent"

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Our journey was done in 3 parts; firstly Barcelona to Madrid, secondly Madrid to Seville and thirdly Seville to Barcelona. The trains were comfortable, clean, extremely punctual and fast- up to 300km per hour. Frankly it was a pleasant change from flying, consider Spanish Rail as an option if it fits the dynamics of your travels.
2017
MAR
23
PERITI (Padstow , NSW)
Recommend: Recommend
Overall rating:

"Really happy with my purchase. Excellent "

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Everything went accordingly as planned. Had a awesome time.
2017
JAN
23
Mrs (East Maitland, NSW)
Recommend: Recommend
Overall rating:

"Excellent comfort and service"

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

2016
NOV
21
Ben (Thirroul, NSW)
Recommend: Recommend
Overall rating:

"Most of the trains were efficient as quite clean. "

Value for money: 4/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 4/5

Some of the trips we had included meals which was nice. The meals themselves were quite good, as good if not better than airplane meals. From were helpful as well. Some of the trains were a little old and worn but most were great.
2016
OCT
27
Leo (North Sydney, NSW)
Recommend: Recommend
Overall rating:

"A great way to see Spain"

Value for money: 2/5
Ease of use: 5/5
Comfort: 4/5
Efficiency: 5/5
Cleanliness: 5/5

Overall a great experience but don't waste money on the 1st class rail pass as we did...then found that on 4 out of the 6 days of our travel we could not book 1st class seats even though I booked them from Australia weeks before we travelled!!! A real con job...and this isn't high season. Tried to upgrade at various stations but was sent away as we had booked these outside of Europe! Don't misunderstand me,the trains are great its rail plus that is at fault!
2016
OCT
23
Leo (North Sydney, NSW)
Recommend: Recommend
Overall rating:

"A relaxing way to travel "

Value for money: 4/5
Ease of use: 4/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Only negative is limited luggage space on the coaches so get on the train as early as you can to get some space for your luggage
2016
SEP
22
CHRISTOPHER (AUCKLAND )
Recommend: Recommend
Overall rating:

"Easy and efficient "

Value for money: 4/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

2016
SEP
19
Brian (FRANKSTON SOUTH, VIC)
Recommend: Recommend
Overall rating:

"Wow Spainish RENFE worked superb"

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Just turn up at the station 30 minutes before your departure and walk thru security. Work out which platform your train departs from and join the queue. Swipe you're ticket. Walk along the train and look at the displays in the side of the train for the coach number. Board, place your BIG bags in the rack and your hand luggage above your seat. Don't forget to plug your 110 volt Two round pin charger in between your seats for iPads or alike. Awesome experience even better than 5 years ago.
2016
JUL
07
Glen (Albany Creek, QLD)
Recommend: Recommend
Overall rating:

"A wonderful way to travel"

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

2016
APR
14
MS Eileen Hayse (ERSKINEVILLE, NSW)
Recommend: Recommend
Overall rating:

"Spanish AVE trains fast punctual and clean"

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Loved the ability to get from a to b, quickly and in comfort. Stations great with left luggage, cafes and staff helpful. Seville had place marked to stand for correct coach which made quick boarding less hassle. Would recommend and will use again.
2015
NOV
06
Sandra (MELBOURNE, VIC)
Recommend: Recommend
Overall rating:

"AVE - Excellent way to travel"

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

travelled from Barcelona to Madrid to Malaga. Definately the easiest way to travel . And a great way to see the country side. AVE even provides a meal - most of the time.
2014
NOV
16
Kevin (Bondi, NSW)
Recommend: Recommend
Overall rating:

"Renfe Train Madrid to Barcelona"

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

High speed train between these two cities we travelled first class and it is a fantastic train. In the first class section of the train was full but it was mainly business people travelling but if you have baggage do be last as the train was nearly fully booked and luggage space was not large. We boarded the train in Madrid and have to make allowance because you have to go through security to entry this area of the station so allow extra time.
2014
OCT
23
DONALD (PARADISE POINT, QLD)
Recommend: Recommend
Overall rating:

"this was a pleasure to travel in europe on such a clean efficient rail system"

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

2014
OCT
16
Vicki (Sorrento, WA)
Recommend: Recommend
Overall rating:

"Excellent train service"

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

2014
OCT
11
Bruce (Mornington, VIC)
Recommend: Recommend
Overall rating:

"Excllent trains that ran very efffciently"

Value for money: 3/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

2014
SEP
28
christine (nerang, QLD)
Recommend: Recommend
Overall rating:

"Excellent service, comfort and value."

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

2014
SEP
27
Maureen (Macedon, VIC)
Recommend: Recommend
Overall rating:

"Great way to travel. Easy to use but booking fee is far too high."

Value for money: 3/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Booking through Rail Europe is fine in terms of ease but the booking fee we paid of $36.00 is too much for the product. It is much dearer the the corresponding airfare but it is nice to see the countryside as you go. I. tried to pay for our tickets with Pay pal but they were too slow in releasing my money so no tickets came.i did this twice before I realised I'd need to use a Visa card. That was a nuisance. Also in the 10 days trying to do this the cost of our tickets went up over $100.00. That too was a negative.
2014
SEP
24
Paul (Camberwell, VIC)
Recommend: Recommend
Overall rating:

"Fantastic experience on a Fast Train."

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Took the fast train from Seville to Zaragosa in Spain and loved every minute of it. Easy to locate, easy to catch and very smooth and on time.
2014
SEP
08
Marie-Therese (Tuart Hill, WA)
Recommend: Recommend
Overall rating:

"Very convenient to book online"

Value for money: 4/5
Ease of use: 4/5
Comfort: 4/5
Efficiency: 4/5
Cleanliness: 4/5

2014
SEP
08
Melinda (Docklands, VIC)
Recommend: Recommend
Overall rating:

"Well worth taking the Eurostar, we had no problems"

Value for money: 5/5
Ease of use: 4/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 4/5

Everything about the Eurostar met our expectations. The train was on time, comfortable and got us to our next destination on time. I would use the Eurostar again and book with Rail Plus as well.
2014
AUG
26
Dianne (Applecross, WA)
Recommend: Recommend
Overall rating:

"a very pleasant experience"

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

We boarded the train at Valenca and the 3.5 hour trip to Cordoba was quiet, efficient and fast. The toilet facilities were also clean and well maintained.
2014
AUG
14
Mrs Pamela (Abbotsford, NSW)
Recommend: Recommend
Overall rating:

"Very efficient and someone helped us with our bags. "

Value for money: 4/5
Ease of use: 4/5
Comfort: 4/5
Efficiency: 5/5
Cleanliness: 5/5

For 2 senior travellers we were a little concerned about the train journey but we found it to be excellent and we would do it again and choose the train instead of flying. Thank you. Regards, Pamela & Marina
2014
AUG
06
Timothy (South Yarra, VIC)
Recommend: Recommend
Overall rating:

"Very easy and efficient plenty of room for long legs like mine"

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

2014
JUL
28
Ron (Mortdale, NSW)
Recommend: Recommend
Overall rating:

"Good fast way to travel."

Value for money: 3/5
Ease of use: 4/5
Comfort: 4/5
Efficiency: 5/5
Cleanliness: 4/5

Train was on time ,seats good. only bad point would be the catering carrage which was small.costly and understaffed.
2014
JUL
15
Yvonne (Black Rock, VIC)
Recommend: Recommend
Overall rating:

"Very easy to book, board and comfortable"

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

2014
JUL
09
Palma (Australia, VIC)
Recommend: Recommend
Overall rating:

"Very easy to book and was great to be able to speak to someone in Melbourne at the head office with a couple of queries I had before booking"

Value for money: 3/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

2014
JUN
25
Jessie (Geelong, VIC)
Recommend: Recommend
Overall rating:

"Fantastic service and always on time!!"

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

2014
MAY
05
Peter (Adelaide, SA)
Recommend: Recommend
Overall rating:

"Brilliant"

Value for money: 4/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Seeing Europe by train is the only sway to go. Stress free, comfortable and leave exactly on time. They go superfast, often at 280kms and yet one gets an opportunity to see the world as it rolls past your window.
2014
APR
18
Lyle (Chapel Hill, QLD)
Recommend: Recommend
Overall rating:

"The AVE from Madrid to Seville is a brilliant and very fast service."

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

2014
FEB
12
Eric (Oatley, NSW)
Recommend: Recommend
Overall rating:

"Quiet, comfortable, ontime, no hassles, expensive."

Value for money: 3/5
Ease of use: 5/5
Comfort: 4/5
Efficiency: 4/5
Cleanliness: 4/5

Seville- Madrid: Having wi-fi in tourist class would be an advantage. Half the seats face opposite to train direction, so would be handy when booking to be able to see seat direction.Almost as expensive as air fare, but takes you 5 minute walk to metro station (Atocha RENFE) in Madrid and don't need to leave station concourse.
2013
NOV
12
Paula (Carlton, NSW)
Recommend: Recommend
Overall rating:

"So easy to use and better than flying!"

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

2013
NOV
01
Robert (St Ives, NSW)
Recommend: Recommend
Overall rating:

"Great trip"

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

2013
OCT
13
glenn (fairlight, NSW)
Recommend: Recommend
Overall rating:

"good travel option"

Value for money: 4/5
Ease of use: 3/5
Comfort: 4/5
Efficiency: 4/5
Cleanliness: 4/5

2013
OCT
03
corinne (carlton, VIC)
Recommend: Recommend
Overall rating:

"All trains were punctual, clean and fast. Rail plus ticketing service was easy, quick and convenient"

Value for money: 4/5
Ease of use: 5/5
Comfort: 4/5
Efficiency: 5/5
Cleanliness: 4/5

2013
SEP
08
Peter (Coburg, VIC)
Recommend: Recommend
Overall rating:

"Renfe is very good"

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

2013
SEP
07
LYNNETTE (ESSENDON, VIC)
Recommend: Recommend
Overall rating:

"A great experience!"

Value for money: 4/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

My trip from St Pancras to Gare de Nord was amazing! The staff were incredibly friendly and extremely helpful. My trip from Gare de Lyon to Figueres Vilifant was confusing as none of the announcements were made in English and considering the number of English speaking people on the train it was a little surprising. The staff at Figueres Vilifant were very helpful with the transition to the train to Barcelona Sants running smoothly with every passenger boarded within the allocated 15 minutes. Be aware that on theParis train, your food is included, but on the 5 1/2 hour trip from Paris to the border, there is a cafeteria car but you have to pay for your food even in 1st class. On the whole a great experience and I would recommend it highly.
2013
JUL
06
Terry (Elwood, VIC)
Recommend: Recommend
Overall rating:

"Most relaxing 299kph I have ever travelled!"

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

The Madrid to Barcelona AVE was a wonderful experience. High speed, punctual and comfortable. What else would a traveller want in their transport? Beats air travel by far.
2013
JUN
28
Joe (Foster, VIC)
Recommend: Recommend
Overall rating:

"Always a relaxing and convenient way to travel in Europe"

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

A great way to see the countryside quietly slipping along at 300kph, either from your seat or from the bar/dining car.
2013
MAY
06
Michael (NEDLANDS, WA)
Recommend: Recommend
Overall rating:

"Excellent says it all"

Value for money: 4/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

It was a quick efficient service & easy to use. The train was quick, on time and very comfortable. We had no complaints apart from the usual problems with stowing heavy large suitcases.
2013
APR
01
Allison (Hawthorne, Brisbane, QLD)
Recommend: Recommend
Overall rating:

"it was o.k"

Value for money: 3/5
Ease of use: 4/5
Comfort: 4/5
Efficiency: 3/5
Cleanliness: 4/5

Please use English in your announcements!!! We were broken down/delayed for a while and didn't know what was going on. Had to change trains at Figueres for Barcelona and there was no one around to explain what was going on. We had to rely on other travellers.
2012
DEC
07
Richard (Five Dock, NSW)
Recommend: Recommend
Overall rating:

"High-speed rail is THE best way to travel Europe!"

Value for money: 4/5
Ease of use: 4/5
Comfort: 4/5
Efficiency: 4/5
Cleanliness: 4/5

2012
NOV
11
Nicole (Port Macquarie, NSW)
Recommend: Recommend
Overall rating:

"Spain by train."

Value for money: 4/5
Ease of use: 4/5
Comfort: 4/5
Efficiency: 4/5
Cleanliness: 5/5

We were pleasantly surprised by the AVE having read everywhere that Spain had let its rail network slide under the dictatorship. Great service, great fun watching the speed which is displayed at the front of the carriage. We will do this again in Spain.
2012
OCT
14
Phillip (Blackburn, VIC)
Recommend: Recommend
Overall rating:

"Best way to get from Madrid to Valencia"

Value for money: 4/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

The AVE train was with out doubt the best and easiest way to travel between Madrid and Valencia. The train was spot on time. Accessing the train was simple and the trip was very relaxing.
2012
OCT
12
Fiona (Point Cook, VIC)
Recommend: Recommend
Overall rating:

"Highly Recommended! "

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Warm, friendly, professional staff who speak English. Very clean train that departed on time & arrived on time. Comfortable seats with room to move & lots of space for luggage. Delicious meals were served in 1st class. The whole process from purchasing the tickets online to boarding were all hassle free. We were very impressed & will travel with them in the future without a doubt!
2012
OCT
08
Norman (Maroubra, NSW)
Recommend: Recommend
Overall rating:

"Madrid to Barcelona AVE"

Value for money: 4/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Excellent way to travel, we chose 1st class as it was not much more than Tourist class, airline type food and service, drinks, movie. Overall quicker than flying and a lot more pleasant.
2012
OCT
06
Matt (Port Melbourne, VIC)
Recommend: Recommend
Overall rating:

"Beats flying hands-down"

Value for money: 4/5
Ease of use: 5/5
Comfort: 4/5
Efficiency: 5/5
Cleanliness: 5/5

It was my wife's first time to Spain, so travelling from Barcelona to Madrid on the AVE sure meant she saw more than she would from 30000 ft on a plane. By the time you add the airport checkin etc, it's about the same time, point to point. The only negative thing is the 1st class food and wine is definitely not - it's somewhere between awful and inedible. Not a big deal and wouldn't change my recommendation to use it.
2012
SEP
29
Susan (Brisbane, QLD)
Recommend: Recommend
Overall rating:

"Efficient"

Value for money: 5/5
Ease of use: 5/5
Comfort: 3/5
Efficiency: 4/5
Cleanliness: 4/5

More baggage room required, that is the only downside.
2012
SEP
13
Andrew (Bedford, WA)
Recommend: Recommend
Overall rating:

"Very comforatble and efficient. "

Value for money: 3/5
Ease of use: 4/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 4/5

Very easy to use. Trains are lovely and comfortable.
2012
AUG
28
julianne (norwood)
Recommend: Recommend
Overall rating:

"Very efficient and good service"

Value for money: 4/5
Ease of use: 5/5
Comfort: 4/5
Efficiency: 5/5
Cleanliness: 5/5

2012
JUL
17
Peter (South Yarra, VIC)
Recommend: Recommend
Overall rating:

"An excellent experience and a great way to get around Spain."

Value for money: 4/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

2012
JUL
06
james (woodcroft, SA)
Recommend: Recommend
Overall rating:

"Very comfortable and convienient."

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

2012
JUL
01
john (mosman, NSW)
Recommend: Recommend
Overall rating:

"Excellent from start to finish"

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

2012
MAY
24
Glenn (Annandale, NSW)
Recommend: Recommend
Overall rating:

"A truly relaxing and efficient journey. "

Value for money: 4/5
Ease of use: 5/5
Comfort: 4/5
Efficiency: 5/5
Cleanliness: 5/5

2012
MAY
04
Bernard (Canning Vale, WA)
Recommend: Recommend
Overall rating:

"Brilliant, fast efficient service from time of booking to ease of checking in and travel, on time, only way to travel by trian."

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Rail Plus congratulate yourselves on fast efficicent service that was able to be easily understood. On arrival to use the tickets, couldn't have been easier and the network was fast and efficient. Anyone from Australia booking trains etc would recomment Rail Plus everytime.
2012
APR
28
Russell (Sydney, NSW)
Recommend: Recommend
Overall rating:

"Beautiful trains but don't book them through Rail Plus"

Value for money: 1/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Rail plus will charge you twice what it would cost to purchase the tickets in Spain on the spot.
2012
APR
28
Anne (Phillip Island, VIC)
Recommend: Recommend
Overall rating:

"An excellent train trip - very comfortable and efficient!"

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

2012
JAN
16
Anne (Kensington, WA)
Recommend: Recommend
Overall rating:

"First class service in every way on AVE trains in Spain. "

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Fast, clean, comfortable, on-time, great food and exceptional service were all part of our experience on the AVE trains in Spain. We traveled 'first class' rather than tourist and I thought the extra we paid was well worth it for the luxurious touches. It was a really great experience from go to whoa!
2011
OCT
12
Ian (East Perth, WA)
Recommend: Recommend
Overall rating:

"The most comfortable and user friendly of all the trains we used"

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Excellent service with announcements in English as well as Spanish (something the French could learn from as many passengers are tourists). Probably the best train I've ever been on - and I've been on alot.
2011
OCT
04
Polly (Herston, QLD)
Recommend: Recommend
Overall rating:

"We travelled first class and it was great"

Value for money: 4/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

2011
OCT
04
Sarah (Perth, WA)
Recommend: Recommend
Overall rating:

"On time, quick and clean"

Value for money: 4/5
Ease of use: 4/5
Comfort: 4/5
Efficiency: 4/5
Cleanliness: 4/5

Although we were in second class this train was clean, comfortable, roomy, had plenty of room for luggage and had televisions overhead to watch during the trip (headsets provided). The train was on time and staff were helpful.
2011
AUG
24
Sue (Sunbury, VIC)
Recommend: Recommend
Overall rating:

"Best time I´ve had at 300 kms per hour"

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

I loved the train trip, everything was easy to follow, we were impressed with the seating and the cafe coach was an added bonus allowing us to stand up watch the scenery and have a snack and drink.
2011
JUL
24
Judy (Lesmurdie, WA)
Recommend: Recommend
Overall rating:

"Very efficient and clean, smooth and quiet."

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Loved traveling by train. My husband who always prefers flying, said he would definitely recommend traveling by these trains. The staff were efficient and helpful even if they did not speak much English. I was quite amazed however that no one checked the dates on our Eurail passes in Spain, the tickets were all they looked at!

Moderator: "Not checking dates on the pass is not the norm. It is very important to enter the date on the pass"

2011
JUN
21
Patricia (Twin Waters, QLD)
Recommend: Recommend
Overall rating:

"efficient, fast and clean"

Value for money: 1/5
Ease of use: 3/5
Comfort: 4/5
Efficiency: 5/5
Cleanliness: 4/5

We purchased a first class 5day/2month rail pass for France and Spain. I booked on line 4 seats for a trip from Seville to Barcelona. However we received second class seats. It would be helpful to find out why, as there was a better class of travel on our train from Seville to Barcelona on Saturday 12 June.

Moderator: "When you booked online you selected 2nd class seats and not 1st class."

2011
JUN
11
Bolivar (West Hoxton, NSW)
Recommend: Recommend
Overall rating:

"SPanairds are awesome!!!...excellent customer service!!!!"

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Trains are clean, customer service is excellent, the country is beautifull. Punctual. Fast and nice.
2011
MAY
28
Suan (Floreat, WA)
Recommend: Recommend
Overall rating:

"Amazing service."

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

2010
NOV
07
Kate (Lewisham, NSW)
Recommend: Recommend
Overall rating:

"Would definitely recommend the AVE from Barcelona to Seville - best way to travel!"

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

2010
NOV
02
Anne (Brunswick East, VIC)
Recommend: Recommend
Overall rating:

"Efficiency of whole process added to enjoyment of trip"

Value for money: 4/5
Ease of use: 5/5
Comfort: 4/5
Efficiency: 5/5
Cleanliness: 5/5

From the time of booking to the actual travel dates everything ran smoothly, it made the whole process enjoyable & I would recommend service to everyone
2010
OCT
25
Jaime (Macquarie Park, NSW)
Recommend: Recommend
Overall rating:

"Very good"

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

2010
OCT
21
Lynne (Balgowlah, NSW)
Recommend: Recommend
Overall rating:

"Great way to travel - only 2.5 hours from Seville to Madrid on a very fast train"

Value for money: 4/5
Ease of use: 5/5
Comfort: 4/5
Efficiency: 5/5
Cleanliness: 5/5

I would use AVE again and I recommend to others.
2010
MAY
06
Alison (Belmont, WA)
Recommend: Recommend
Overall rating:

"Spanish Wall-E - Eurail"

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

With our Eurail pass for travelling around Spain firmly grasped in our hands we boarded the Renfe fast train from Barcelona to Madrid. We had pre-reserved our First Class seats, which we thought was a bit expensive, but once on the train, it is all worthwhile. The reservation cost includes a meal and head sets for the movie. The seats are like Business class airplanes seats, with drop down tray table and foot rests and recline for a very comfortable ride. There is a monitor at the front of the carriage which displays the speed and before long we were zipping along at a very smoooooth 300 kmh. There is nearly no sensation of the speed you are travelling at until you travel along side a road and you are overtaking all the cars. The biggest shock is when another high speed train passes in the opposite direction. The combined passing speed is 600kmh and the Whoomp as you pass is scary the first time. As we slowed down to 150kmh before arriving in Zaragoza, it felt like you could get out and walk faster. The carriages are very quiet and much quieter than flying, with the benefit of arriving in the centre of a city. The central part of Spain came as a suprise with crops of sunflowers for miles and miles. The soil looks that poor that it wouldn't support any agriculture. Almost as if the fields had been sprinkled with cement dust and crushed rocks. There are many music channels to choose from on the headsets and the soundtrack for the movie played as well. The funniest thing though is watching the movie Wall-E in Spanish. This is a lovely movie and I can't wait to watch it in English.
2010
MAY
06
Melissa (NSW)
Recommend: Recommend
Overall rating:

"Beunos Nachos: Barcelona! - Eurail"

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Non-stop service Madrid to Barclona!! Great service which now only takes around 4hours from city to city:) Trains were very clean and comfortable. My favourite part of this trip is we could watch the recent movei Slum Dog Millionaire for the journey! I hadn't seen the movie before and I watched it in Spanish. I actually understood the stroeline too even though i had no idea what the people were saying. So i thought that was a great experience on my way to Barcelona :)
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