Switzerland Packages : Conditions


  • A non-refundable 30% deposit is required before hotel is confirmed and the final balance is due 60 days prior to departure.
  • Rail Europe will send an invoice, please check this carefully and forward required deposit within 24 hours. Hotel confirmation will be advised within 2-3 working days after payment has been received.
  • Bookings made within 60 days of departure require full payment before hotel is confirmed.
  • Hotels are subject to change prior to confirmation.
  • Once the booking has been confirmed, amendment fees and cancellation fees will apply even if the booking has not been ticketed.
  • Some hotels require a payment of local city taxes on arrival.
  • Hotel supplements per night apply during the Montreux Jazz Festival: 04 – 20 July 2020.
  • Vouchers cannot be refunded or reissued if lost or stolen.

Travel documents can be collected only at the Zurich Airport or your Switzerland Hotel. Please advise your preferred collection point at time of booking.


  • Administration fees apply to changes made to passenger(s) names, hotel and travel dates. Please contact your dedicated Great Train Journey consultant.


  • A supplier cancellation fee is charged in addition to the following cancellation fees.
  • Partial refunds of hotel nights and/or train days are not possible.
Cancellation Notice Cancellation Fees
After booking is confirmed Loss of deposit + seat reservation costs
36 - 26 days prior to the 1st hotel night 50%
25 - 19 days prior to the 1st hotel night 75%
18 - 0 days prior to the 1st hotel night 100%