Contact us

Rail Plus Australia

Level 6, 51 Queen st
Melbourne, Victoria, 3000
Australia

Email: [email protected]
Telephone: 03 9642 8644  (within Vic)
Toll Free: 1300 555 003  (outside Vic)
Fax: 03 9642 8403
ABN: 84-081-473-172

Great Train Journeys Department/Rocky Mountaineer (No other queries)
Email: [email protected]
Telephone: 03 8779 4828

Groups Department (10 or more Travelling)
Email: [email protected]

Marketing/Media Enquiries - Tiahnne
(No general booking enquiries)
Email: [email protected]

Office Hours: Mon - Fri 8:30am - 5pm EDST

Rail Plus New Zealand

Level 2, 6 Kingdon Street
Newmarket, Auckland, 1023
New Zealand

P O Box 9868, Newmarket 1023

Email: [email protected]
Telephone: +64 9 377 5415
Fax: +64 9 374 1950

Great Train Journeys Department (No Australia Rail and other queries)
Email: [email protected]
Telephone: 09 377 5420

Marketing/Media Enquiries - Kirsty Blows
(No general booking enquiries)
Email: [email protected]
Telephone: 021 377 923


Office Hours: Mon - Fri 9am - 5pm


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Appointment Maker

Make an Appointment

If you need help planning a trip, our rail experts are always glad to help. Click on the button to make an appointment with us in our Australian office.

Please note that if you are just collecting your documents/tickets, you can simply pop by our office without making appointment.