Live Chat

No need to hold on the phone! You can instantly connect to one of our friendly Rail Experts through our Live Chat. They’ll happily answer all your questions from Monday to Friday, 8:30 am to 8:30 pm.

Connect now to:

  • Get help with booking online
  • Troubleshoot any booking issues
  • Ask questions about existing bookings
  • Get support with itineraries, schedules and routings
  • Check payment information and delivery estimates

Start Live Chat

For any more complicated requests or issues, send us an email.

Don’t forget that you can use our Agent Tools to advise payment, link bookings, save quotes and more. Or use our Rail Wizard to easily find answers to your questions.