The Canadian : Conditions

PAYMENT & BOOKING CONDITIONS:

  • Economy / Sleeper Plus Class: Full payment is required within 7 days of receiving your confirmation invoice.

  • Prestige Sleeper Class: A non-refundable 15% deposit is required within 7 days of receiving your confirmation invoice. Balance is due 100 days prior to the train's departure date.

  • If payment is not received, Rail Europe hold the right to cancel the booking.

AMENDMENTS:

  • Administration fees + any fare difference may apply to changes made after your booking is confirmed. Please contact your dedicated Great Train Journey consultant.

CANCELLATIONS:

Economy Class

Cancellation Notice

Cancellation Fee

  Escape Fares Economy Fares Economy Plus Fares
3+ days prior to departure 100% 40% 15%
2 – 0 days prior to departure 100% 100% 100%


Sleeper Plus Class: (Upper or Lower Berth, Cabin for 1 or 2)

Cancellation Notice

Cancellation Fee

  Discounted Sleeper Fares Full Sleeper Fares
3+ days prior to departure 25% 15%
2 – 0 days prior to departure 100% 100%


Prestige Sleeper Class:

Cancellation Notice

Cancellation Fee

7+ days prior to departure 20%
6 – 0 days prior to departure 100%


Travel Insurance/Minimum numbers

  • Travel insurance providing appropriate cover is strongly recommended.
  • A minimum amount of passenger's is required to operate each departure. The rail operator has the right to cancel a departure should the minimum passengers quota not be met. We recommend suitable travel insurance be taken out should this occur. Click here for Rail Europe's terms & conditions.

IMPORTANT information regarding PAPER TICKETS.

At Rail Europe we care for the health, safety and satisfaction of our customers. Our primary concern, at the moment, therefore, is to preserve the health of our employees and local communities. It is with this in mind that Rail Europe have made the decision to SUSPEND ALL PAPER TICKET SALES until further notice. Kind Regards, Rail Europe Team.