Great Southern : Conditions

Great Southern Conditions

Terms & Conditions

General Conditions

  • Rail Only: These conditions are for rail only bookings. Bookings for Holiday Packages are subject to different terms & conditions. 
  • Rail Sectors: One rail sector is defined as: Brisbane to Adelaide or vice versa. 
  • Travel Insurance: We recommend that you take out suitable travel insurance to cover (as a minimum) the costs incurred if you cancel your trip.

Fare Type




Everyday or Everyday Saver Fare (Rail Only)

  • Great Southern 

Platinum and Gold Service

  • Deposit: A deposit is required within 7 days of receiving a confirmation invoice:
    Gold Service $300 per person, per rail sector.
    Platinum Service - $600 per person, per rail sector. If the deposit is not received, Rail Plus holds the right to cancel the booking.

  • Balance: The remainder of the booking balance is due by 50 days prior to the train's departure. 

  • Late bookings: Bookings made within 50 days of the train's departure require full payment at the time of booking.
  • Amendments are allowed up to 21 days before the train's departure.

  • Amendment fees may apply, please contact us for more information.


Once a deposit has been received, the following cancellation fees apply:

  • Cancel 99 days or more prior to the train's departure: $100 per person, per rail sector cancellation fee

  • Cancel 98-51 days prior to the train's departure: Loss of deposit

  • Cancel 50 days or less prior to the train's departure: 100% cancellation applies.

  • Refunds will incur GST.


Advance Purchase (Rail Only)

(Advance Purchase fares must be booked at least 6 months prior to the train's departure date and are subject to limited availability per departure)

  • Great Southern

Gold Service


  • Full payment is required 7 days after receiving a confirmation invoice.
  • Amendments cannot be made less than 21 days prior to the train's departure date and can only be made to travel dates if the change is greater than 190 days prior to the new proposed departure date, subject to Advance Purchase fare type availability.
  • Non-refundable (100% cancellation fee)