Conditions

  • Full payment is required 7 days from advice of confirmation. If full payment is not received Rail Plus holds the right to cancel your booking.
  • Any bookings made within 16 days prior to departure require full payment prior to confirmation.

AMENDMENT FEES

  • Change in date of travel, passenger names and a reduction in journey length (stopping at an earlier station).
Outside 16 daysNo Fee
15-4 days prior to departure$15 per amendment
3 days or less prior to departureNon-changeable, 100% charge applies

Refunds

CANCELLATION FEES

  • Change in service, direction or reduction in passenger numbers. Please remember that a change in date of travel and reduction in journey length becomes a cancellation fee if within 3 days
  • All cancellations must be advised directly to Rail Plus.
Outside 16 daysNo Fee
15 days - 4 days prior to departure50%
3 days or less prior to departure100%
After scheduled departure or No Show100%

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