Japan Rail Pass

Conditions

To be eligible to purchase a Japan Rail Pass, you must meet one of the following 2 criteria.

1. You are a foreign tourist visiting Japan for sightseeing, under the entry status of "temporary visitor". Only persons who have a passport bearing this stamp can use a Japan Rail Pass.
2. You are a Japanese national living in a foreign country who
   a) is qualified to live permanently in that country, or
   b) is married to a non Japanese resident in a country other than Japan.

Note: persons meeting conditions a or b will be required to show proof of the same at the time of purchase.

Validity

• An Exchange Order is issued which must be presented in Japan at a JR Station that has a Japan Rail Pass Exchange Office. Exchange Orders must be presented within 3 months of issue date for a Japan Rail Pass to be issued. The pass is then valid for 1 month.
• Passengers travelling on non JR lines must pay respective fares and charges applicable to sections travelled.
• The 'Nozomi Shinkansen' is the only bullet train which is not covered by the Japan Rail Pass.
• All reservations must be made locally in Japan. .

Refunds

REISSUES

• To reissue a pass a fee applies: 10% of the pass plus $20.00

REFUNDS

• An Exchange Order that has not been presented for issuance of a Japan Rail Pass must be returned within 12 months from issuing date.
• A 25% cancellation fee of the YEN pass price plus GST (only in Australia) applies
• Exchange Orders or Japan Rail Passes will not be reissued or refunded if lost or stolen.