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1. "TGV trains are great"

Jackie
(Kohimarama, Auckland)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

I did three journeys on TGV trains, two single deckers and one double decker, some first class, some second class, but all with booked seats. The trains are efficient, comfortable, and were on time. The only difficulty is getting the camera to focus fast enough as the scenery wizzes by!

2. "Views to die for, service with a smile"

Mark
(Kurunjang, VIC)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

3. "Great way to travel"

kevin
(burringbar, NSW)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

The TGV is a fast and efficient way to travel. Prepurchase of tickets is a must and the efficient way the train and air travel mesh with hire cars, is to be admired. Why doesn't Australia have an equivalent?

4. "Most comfortable train trip."

KERRY
(Sydney, NSW)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Train is well appointed and a smooth journey. Free wi fi and power points great for travelers. Best train trip we experienced in Europe.

5. "Efficient"

Linda
(New Plymouth)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

6. "In love with the TGV"

Louise
(Greenwich, NSW)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 4/5

Love most of the TGVs, though the one we got from Narbonne to Toulouse on a Sunday was grotty and old, evn though we had First Class tix. As usual, someone ( French guys) sitting in our seats when we found our place, and had to explain that we had these seats booked. Alors ! They did move for us. Most other TGVS very clean and slick. Wish we had them in Austrlia.

7. "Fast and efficient"

Brian
(Lane Cove, NSW)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 4/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Could ask for nothing more in a train - on-time comfortable and fast.

8. "Best way to get across France hassle free and at good value providing you buy an advance fare"

Keith
(Auckland)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

9. "Enjoyable, efficient way to travel."

mark
(como, WA)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 4/5
Efficiency: 5/5
Cleanliness: 5/5

10. "impressive first class travel"

john
(Surry Hills, NSW)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Could not fault the tgvs. Always on time, quiet, smooth, fast. The French population seems to have embraced the system completely, and justifiably so.

11. "Fast, efficient and on time!"

Rachel
(Ponsonby)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 4/5

12. "Bliss! Why fly when you can go point to point like this?"

Sue
(Christchurch)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

13. "Dear TGV, We enjoyed the train but not the rude and noisy teenagers who were in the same carriage. There were four of them. The Conductors checked on them once only. The Tain itself was smooth and very pleasant. Thank you very much! "

Stephen
(Port Melbourne, VIC)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 4/5

14. "Awesome train trips, highly recommend."

Michael
(Lower Hutt)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 5/5
Comfort: 4/5
Efficiency: 5/5
Cleanliness: 5/5

15. "Perfect for travelling long distances with limited time."

barbara
(wangi wangi, NSW)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 4/5

Need to take the Paris metro on arrival in Paris by TGV? Buying your metro ticket for 2 euro from the TGV buffet car will save time & queuing with luggage, for one on your arrival. But get in early! They sell out.

Moderator: "Rail Plus can also sell the Paris Metro cards to you before you leave Australia - See Paris Visite under Sightseeing on the website"

16. "A fast and efficient way to travel"

Garriock
(Engadine, NSW)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

This was our first trip since 1989 with a significant European rail content. It is a great way to travel. The train was very comfortable and amazingly steady as it sped along at what - say in excess of 200 km per hour. We were traveling to CDG-Roissey Airport and we were delivered straight to Terminal 2 (for those who know the airport), Highly recommended way to travel .

17. "TGV is OK for seniors with luggage, if you can lift it."

John
(Toowoon Bay, NSW)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 5/5
Comfort: 4/5
Efficiency: 5/5
Cleanliness: 5/5

It was very convenient that to catch a TGV from Paris CDG airport itself direct to Strasbourg and then back. But note there are only one or two a day (the others run from stations within Paris). The Railplus booking system worked fine, providing a print-your-own ticket for the TGV. We thought we would receive this as soon as we had entered the reservation requirements into the Railplus website, but in fact the printable tickets are not provided until a few days later, once Railplus has confirmed the booking. But otherwise everything worked as clockwork. There were lifts to and from the platform, only a small step up onto the train, and shelves for heavy luggage at the end of each carriage.

18. "A comfortable travel experience."

Eric
(CARINA, QLD)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

A first time experience which was simple from the booking online in Australia to arrival at our destination. Everything worked as indicated and it was a comfortable travel experience

19. "Good"

Alison
(Dover)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 4/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Be sure of the train number, some trains going to same destination are not TGV but a different line.

20. "great trip marred by officious border control."

Mervyn
(Jindabyne, NSW)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 3/5
Cleanliness: 5/5

21. "Quite an experience on the fast train for the first time"

Des
(Moonee Ponds, VIC)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

22. " A very enjoyable experience."

Carol
(Norwood, SA)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 4/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Views from the lower deck of the two-level cars used on some services are limited. 'Railplus' might consider alerting customers booking on these trains.

23. "Good"

Polly
(Herston, QLD)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 4/5

24. "The best travel experience"

Anthony
(Figtree/Wollongong, NSW)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

25. "marvellous way to travel through France and Spain. Can't wait to do it again."

Lorraine
(Te Awamutu)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

26. "Very convenient for fast travel between French cities."

Robert
(Beerwah, QLD)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

27. "Quick & efficient way to get around in Europe"

Edwin
(Pakuranga)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 4/5
Efficiency: 5/5
Cleanliness: 5/5

28. "Much better than Eurostar which we connected from."

Dennis
(Cairns, QLD)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 5/5
Comfort: 4/5
Efficiency: 5/5
Cleanliness: 5/5

We took Eurostar London/Paris Gare du Nord and connected with TGV Gare de l'Est/Strasbourg. Passengers changing from Gard du Nord to Gare de l'Est need to be aware beforehand that it may take up to 90mins to get to the front of the taxi queue at Gare du Nord. An advance print-out of a Google walking map from Gare du Nord to Gare de l'Est is essential to avoid this delay. Follow the walking map and do not take short-cuts. Short-cut involving long flights of stairs may lead to opportunistic citizens from the Sub-continent offering to carry your case downstairs and then asking for EUR10 per suitcase for some non-existant charity they claim to represent.

29. "VERY SMOOTH AND CLASSY RIDE"

SHONA
(CHRISTCHURCH)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 4/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

IN THE ELECTONIC FILE TICKET PRINTING SEQUENCE AT THE SNCF MACHINES(SEE "E-TICKET COLLECTION GUIDE) "PASSENGER NAME' IS SIMPLY YOUR SURNAME. I HAD WORRIES WITH ENTERING FULL NAME, TITLE ETC IN VARIOUS FORMS WITH NO CONFIRMATION. ALSO YOU NEED TO INSERT YOUR TICKET INTO ONE OF THE LITTLE UNOBTRUSIVE YELLOW STALK-LIKE MACHINES ON THE PLATFORM IN ORDER TO VALIDATE BEFORE BOARDING . LOOK OUT FOR "COMPOSTER" = PUNCH. AT THE STATIONS AND ON THE TRAIN OTHER PASSENGERS WERE VERY COURTEOUS AND HELPFUL. WHAT A SIGHT TO SEE A CAT ON A LEAD SITTING QUIETLY IN A CARRIAGE- ACROSS THE AISLE FROM A DOG!

30. "Fast and efficient"

Jan
(P O Box 438,)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

31. "Superb ! On time, reliable & FAST !!"

John
(Perth, WA)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 4/5

32. "trains best / no need to pay for pre booking - why pay extra cost !"

Trudy
(Buddina, QLD)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 3/5

trains brilliant - not sure i would pay to pre book - cost too much when can easy purchase tickets at station by person or machine.

Moderator: "Reservations are compulsory on the TGV. All single tickets purchased include a seat reservation in the price. Tickets need to be validated using the automatic stamping machines at the beginning of the platform prior to boarding the train."

33. "clean, efficient and fast"

Pauline
(Brighton, VIC)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

34. "Excellent comfort, speed and friendliest staff at all points of contact"

Valerie
(Willunga, SA)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 4/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

The one drawback was that the machine on the train station at the Gard de L'Est refused to recognise my on line booking. Fortunately the information office issued our tickets and were most helpful but if we hadn't gone the day before to get the tickets we would have been in a panic on the day of travel as it was an early morning departure. Apart from this hiccup, from our on-line booking, I would highly recommend the TGV.The train departed on time, was fast and smooth beyond belief and the seating was spacious and comfortable. The carriage was clean and the ticketing staff were friendly and cheerful.

35. "We found the TGV a fantastic and easy way to travel through France"

Lorraine
(New Zealand)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

36. "very comfortable trip"

BRENDA
(ADELAIDE, SA)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 4/5
Comfort: 4/5
Efficiency: 5/5
Cleanliness: 5/5

37. "Everything went like clockwork."

Janet
(Malvern East, VIC)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

The instructions that accompanied the tickets were detailed, it was easy to follow and the train ran perfectly to schedule. Much more enjoyable than waiting for hours at an airport. Definitely the best way to travel in Europe.

38. "Totally awsome way to whizz around France."

Denise
(Springvale, VIC)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 4/5

TGV was fast and mainly efficient. Only issue is if trains are delayed and you have connecting trips, it can add alot of time to your travel. First class upgrade is well worth it for longer trips and during busy periods. The machines are simple to use when collecting tickets that are bought ahead of time which is highly reccomended. Would definitley travel this way again.

39. "Great way to see France and arrive quickly at destination"

Sandra
(Gordon, NSW)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

40. "Not quite as good as the Thalys but just as effective"

Alan
(Roleystone, WA)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

41. "We have used the TGV previously and it is excellent. We will continue to use rail as it is a very efficient and effective way to travel."

Daryl
(Camberwell, VIC)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

42. "Speed, clean, efficient....only way to travel in europe"

Matthew
(Eastwood, SA)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

43. "Excellent service , fast and comfortable"

Alan
(Epsom )

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

TGV is east way to travel between cities- we did Nice to PParis . Fast , efficient and comfortable . Refreshments on board make it hassle free .

44. "Fabulous! travelling from Paris on the TGV was a perfect beginning to our holiday in Provence and the fact that we could return from Marseille to CDG Airport direct was an added bonus. Look forward to our next trip. "

Diane
(Currumbin, QLD)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

45. "Excellent!"

Paul
(Bective, NSW)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Great holiday thanks to efficient train system.

46. "TGV is amazing, even better then travelling on a plane."

Deborah
(CHERRYBROOK, NSW)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

It was all so easy. The trains are amazing and as far as we were concerned the only way to travel.

47. "An enjoyable experience of an efficient service."

Paul
(Hamilton)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 3/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

The only negative I have is that there is inadequate provision for large suitcases. We found the staff helpful, polite and efficient. In general, during our stay in France we found French people very helpful when we sought information or help and when we looked lost or bewildered.

48. "Enjoyable trip, friendly and helpful staff. A highlight of our trip"

De-Arne
(Victoria Point, QLD)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Catching numerous trains in Italy most of which were late, grubby and overcrowded with people who had missed their connections because their trains were late, proved very stressful. However, it was a refreshing change to catch the TGV. Efficient, clean with helpful staff made the journeys a chance to relax and enjoy the scenery. Will definitely use the TGV again!

49. "TGV 1st Class is just the best way to travel Europe!"

William
(Brisbane, QLD)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

This trip I have had four TGV 1st Class long-distance journeys and all were superb. I loved the atmosphere, the lights, the service, the views and the feeling of luxurious enjoyment of a quiet adventure in time and space.

50. "Fast, efficient, fantastic French"

Simon
(Harvey, WA)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

51. "Great and easy and on time"

Natalina
(Rowville, VIC)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

52. "Better than flying!"

Robert
(EPPING, NSW)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

53. "TVG France trains are good"

Karen
(Wahroonga, NSW)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Love trains in France - they are so efficient and on time. Lots of comfort.

54. "Very impressed with the TGV experience"

Kevin
(Figtree, NSW)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

I was very pleased I could catch the TGV from CDG Airport directly to Lemans. Luggage storage capacity could be improved for an international traller on the train. The train was puntual,clean and very efficient would recommend to any traveller . I think the French TGV is the best I have experienced .Purchasing the ticket in Australia was very simply and the French Tourist information centre in Sydney was very helpfull in planning my trip .

55. "The french TGV is fantastic"

Lydia
(Grange, SA)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Pre purchase of ticket from Australia meant that we didn't have to line up to buy tickets once we had arrived at our destination. Thankyou Railplus for a great price too.

56. "makes travelling easy."

Julie
(Dingley, VIC)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

57. "Best way to travel "

craig
(elderslie, NSW)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

58. "Fantastic alternative to a plane."

Thomas
(Woy Woy, NSW)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 4/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

We took the TGV from Grenoble to Paris and it was clean, fast, with comfortable seats and good viewing. You're supposed to sit in your assigned seat, but once people are on, you can move around and often find a better position - and even if someone gets on the train later, it's no big deal, you just move back to your original seat. We saw that happen quite often on our travels. They have a reasonably priced bar and food service. This is the second time we've done this trip & both were really great.

59. "tgv - FRANCE PASS"

paul
(WA)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

THE TGV IS BETTER THAN FLIGHTS........One short taxi ride from our hotel and we were on the station awaiting the Tgv ..What a beauty......If ever i had seen a train this was it.......Comfotably seated we departed right on time and what smooth ride at over 300 kmph.....There are lounges and a gourmet dining room on board...imagine enjoying French Haut cuisine at lightening speed.......and this journey was soon over....arrived refreshed and ready to enjoy the cote d azur..

60. "Not reading train destinations properly - Eurail"

Nicholas
(NSW)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

I was travelling with 2 friends and boarding a TGV on it's way to Bordeaux from Paris, One friend left her bag on the train to run back to the ticket window to validate her pass. As she was at the ticket window the train doors shut and we pulled out of the station, so my other friend and I were left with our new friends bag but no friend - we thought we were on the TGV to Bordeaux so figured she would get the next train and we would meet her at the station, little did we know we were headed to Nantes - not quite the right direction. The train stopped in Nantes and the earliest train we could get to Bordeaux left at 10am the next morning. We had no way of contacting our friend, who we had only met 1 day prior to taking this trip and who had been left to travel by herself by her brother who apon check-in in Anchorage Alaska 1 month prior had met a girl at check-in, fallen in love and decided to stay in Alaska and get married, anyways I digress. So with no way of contacting our friend we found a cheap hotel for the night. The next day we arrived in Bordeaux mid afternoon and went to the hostel that we have mentioned once in conversation the previous day hoping our friend had remembered the name and gone there herself. We got to the hostel and no sign of our friend so we went back to the station, after searching for around 2 hours we finally found her, alseep on a bench, passport gripped in her hands - it's all she had, as we had her bag, which I had managed to break the strap of after lugging it from train to train. So i guess the moral of the story is, check the destination of the train and don't jump off to validate tickets without your bag.

61. "Loire to Beach - ticket"

Ali
(Fitzroy, VIC)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Its a train trip I have done on many occasions over the last 10 years. And I will do again and again! All memorable and never boring, My father and family live in a tiny village in the Loire in France called Choue, farm country where traditional French farmers still grow their produce and live the "simple" life, beautiful fields of sunflowers and narrow one lane roads. A week of too much food and wine there and I am ready to hit the beach to walk off my extra kilos! That's when I board the TGV from Vendome to Dax. (approx 4 hours) The scenery is mostly country side but the time always flies as does the TGV! Dax is the closest rail station to one of my favourite spots in the world - Hossegor. A long wide stretch of white sand that goes for miles (rare in France) an abundance of holiday makers, cute B&B's, laid beach lifestyle and much more.

62. "First class in a French train was efficient and so comfortable."

Dean
(Richmond, VIC)

Recommend:
Overall rating

Value for money: 3/5
Ease of use: 4/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 4/5

The french tgv from Gare du Lyon to Dijon was first class. The Swiss train we got from Dijon to Paris was old and not so comfortable and my seat was loose. Having to pay a reservation fee for a seat on a french train, in addition to the cost of the eurail pass, seems a bit much, but so be it if the quality of the french trains are better.

63. "Fast, efficient, comfortable, good value"

Julia
(Claremont, WA)

Recommend:
Overall rating

Value for money: 3/5
Ease of use: 5/5
Comfort: 4/5
Efficiency: 5/5
Cleanliness: 4/5

Had to travel from Paris to Avignon and didn't want to hire a car. Found this the quickest and most economical way to travel and was relaxing and enjoyable.

64. "Very efficient and easy to work out signage and which coach to board."

Catherine
(Auckland)

Recommend:
Overall rating

Value for money: 3/5
Ease of use: 4/5
Comfort: 4/5
Efficiency: 5/5
Cleanliness: 4/5

65. "TGV was fantastic, too expensive from NZ though."

Michael
(Auckland)

Recommend:
Overall rating

Value for money: 2/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 4/5

66. "Would have preferred to be facing forward but otherwise it was a well-functioning service"

Joanne
(Auckland)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 4/5
Comfort: 3/5
Efficiency: 4/5
Cleanliness: 4/5

67. "Fast, efficient trip"

Christopher
(Sydney, NSW)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 5/5
Comfort: 4/5
Efficiency: 4/5
Cleanliness: 3/5

We had a fairly well-worn carriage on the TGV lyria from Geneva to Paris. Service was adequate. Problems with opening & closing bathroom doors. I would prefer 1st class to Premium 1st class. After skiing Val d'Isere, I thought the higher class was a waste of money, and would have liked to catch the train from Bourg St Maurice except could not book with a Eurorail pass - you need a french pass - thought that was a rip-off, and made the journey that much longer. Next time I will review whether a Eurorail Pass is good value. The speed of the train, though, is amazing and got us quickly and safely to our destination.

68. "Great day trip to Reims on the TGV quick and easy."

Jacqueline
(Lara, VIC)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 4/5
Comfort: 4/5
Efficiency: 4/5
Cleanliness: 4/5

69. "Great way to travel in France"

David
(Auckland)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 4/5
Comfort: 3/5
Efficiency: 4/5
Cleanliness: 3/5

Gets you there very quickly and is a low stress way to travel

70. "loved the 'quiet signs and ' no mobile phone use' in 1st class"

karina
(YASS, NSW)

Recommend:
Overall rating

Value for money: 1/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Our flight was an hour late and I missed the TGV connection to Lyon and was charged full price to get the next train. Unless you are booking months in advance, I found it an expensive option to book at the SNCF office in France. I was hit no less than 3 times for $123 when I was advised that no Europass seats were available even though the carriages were half empty. There was also a reluctance by the SNCF staff to find alternative routes that would allow us to use our pass.

Moderator: "TGV services can be booked 90 days in advance and passholder fares are limited per service. Rail Plus can book this train for you in advance."

71. "So efficient."

Stephen
(BOONDALL, QLD)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 5/5
Comfort: 4/5
Efficiency: 5/5
Cleanliness: 4/5

72. "It was a lovely train, but I nearly ended up in Brussels! :)"

James
(Killarney Heights, NSW)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 3/5
Comfort: 4/5
Efficiency: 5/5
Cleanliness: 5/5

When boarding the Eurostar at Ashford International, I got on the train that I thought was going to Paris du Nord, but was in fact going to Brussels. After some confusion over my seat being 'double booked', it was realised by the manager that I was on the wrong train although we were an hour into the trip. I think the attendant who showed me to my seat and read my ticket got into trouble. Luckily I got off at Lille and the manager arranged for me to take the TGV first class to Paris Du Nord which was great!

73. "Went like clockwork... well done"

Doug
(Sydney, NSW)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 4/5
Comfort: 4/5
Efficiency: 4/5
Cleanliness: 3/5

74. "Good value and delivered the product well, no hassles at all."

Anonymous
(Mermaid Beach, QLD)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 4/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 3/5

The only issue was the lack of cleanliness on the trip from Avignon to Paris in the toilets and one toilet was not operational.

75. "Smooth and comfortable and enjoyable"

Angela
(Subiaco, WA)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 4/5
Comfort: 4/5
Efficiency: 4/5
Cleanliness: 4/5

It worked for us when we allowed extra time to know where to go and find out what to do because not having the language made it harder. Easy when you know how.

76. "Worth paying for First class"

Tamara
(Cottesloe, WA)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 5/5
Comfort: 4/5
Efficiency: 4/5
Cleanliness: 5/5

I couldn't actually use the e ticket thing at the station as , even though it accepted the booking reference, it did not recognise my name. I ended up having to go to the counter at Montparnasse station which meant I was cutting a bit fine for the transfer.

77. "A fast and comfortable way to travel through the French countryside rather than trying to navigate your way along a crowded freeway."

James
(Sandringham, NSW)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 2/5
Cleanliness: 3/5

On time performance was a bit of a problem especially if you had connections to make along the route. Also English is not spoken on most regional stations but directions and signage are clear. Its very fast and the first class seating is comfortable and the windows are large for sightseeing. All trains were very well patronised. I would definitely use the system again.

78. "We found the TGV to be an easy way to travel."

Norma
(Balmoral, Brisbane, QLD)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 5/5
Comfort: 4/5
Efficiency: 4/5
Cleanliness: 4/5

We used Rail Plus to buy train tickets from Paris to Renne where we were to collect the leased car and from Lyon Airport,where we were returning the car, to Paris. As we had reserved seats we had no problem on the crowded train. We found both journeys to be pleasant and fast. Using the trains was far quicker than trying to fly to/from the regional cities as we were leaving from the centre of Paris,Gare de Monparnasse, and arriving at the Gare du Nord. We also didn't need to be at the stations for an hour before checkin.

79. "Great, but subject to changeover time"

Vincenzo
(CASULA, NSW)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 1/5
Comfort: 5/5
Efficiency: 4/5
Cleanliness: 5/5

I booked my TGV for a trip from Nice to Paris. It involved going from Nice to lyon then changing train to go from Lyon to Paris. Booked was a 10 min changeover time at Lyon. The TGV arrived a Lyon 5 minutes late abd given that I didn't know which platform to change to etc, 5 minutes was not enough time. We made it with gret haste and being forced onto any carriage. I think when selling tickets there should be more than 10 minutes changeover allowed and warning buyers of the situation.

80. "Best way to travel around Europe"

Amie
(Nelson, New Zealand)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 4/5
Comfort: 4/5
Efficiency: 4/5
Cleanliness: 4/5

81. "Good"

Suzanne
(Balmain, NSW)

Recommend:
Overall rating

Value for money: 3/5
Ease of use: 4/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

82. "Simply the easiest and fastest way to get around France - 50 mins to the north of France from Paris and on time both ways"

Peter
(Fitzroy, VIC)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 4/5
Comfort: 4/5
Efficiency: 5/5
Cleanliness: 4/5

Take a snack with you if you think you will need one, as the train catering services can be very hit and miss, varying greatly from train to train.

83. "good trip no problems"

rosemary
(wynnum west, QLD)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 4/5
Comfort: 4/5
Efficiency: 4/5
Cleanliness: 4/5

84. "fast and efficient"

Graeme
(Port Melbourne, VIC)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 4/5
Comfort: 4/5
Efficiency: 4/5
Cleanliness: 4/5

an efficient service which was ontime and comfortable. As with most European trains getting the baggage on and off is not for the faint hearted or infirm.

85. "extremely efficient service"

Bronwyn
(Craigburn Farm, SA)

Recommend:
Overall rating

Value for money: 3/5
Ease of use: 3/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

86. "Some "

Ian
(East Perth, WA)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 5/5
Comfort: 3/5
Efficiency: 4/5
Cleanliness: 3/5

TGV implies a modern high speed train, but some journeys were more TER. For example the Perpignan-Barcelona journey was in an old rattler, but advertised as TGV. Similarly Nice-Marseille was not a high speed train. It's a small point but don't expect a bullet train when you book TGV

87. "Good as expected. Have used TGV in the past"

Arda
(Willoughby, NSW)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 3/5
Comfort: 5/5
Efficiency: 3/5
Cleanliness: 4/5

The wagon numbers were a bit confusing. Friends told us that they had the same problem as we did and hopped on to the wrong wagon at the Gare de Lyon. The return trip was OK because we knew what to look out for :-) and the train station in AIX clearly identified the spot on the platform for each wagon number.

88. "OK"

Anonymous
(Melbourne, VIC)

Recommend:
Overall rating

Value for money: 3/5
Ease of use: 4/5
Comfort: 3/5
Efficiency: 5/5
Cleanliness: 3/5

89. "Quck travel time, clean, spacious in first class"

Sarah
(Perth, WA)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 4/5
Comfort: 4/5
Efficiency: 2/5
Cleanliness: 4/5

We were traveling from Paris to Nice on the TGV. Unfortunately there was a mechanical problem on our train, after trying to fix it and being unable we had to wait for another train and departed Paris 2 hours late (they did offer passangers the option to swap trains, which would have meant being on the train that left at the same time, and we were offered a refund slip to fill in which would have been convenient if we lived in Europe). Once the train departed it was a pleasent trip, we were in first class and the coach was roomy and clean, bathrooms clean and the food coach offered a large selection. If we had left on time (which it looked like everyother TGV was) ii would have rated the TGV great.

90. "Good"

robert
(bundanoon, NSW)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 5/5
Comfort: 5/5
Efficiency: 2/5
Cleanliness: 5/5

Ok except for 2 hour delay near Cannes

91. "A very easy and comfortable way to travel"

VINCENT
(AUSTRALIND, WA)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 4/5
Comfort: 4/5
Efficiency: 4/5
Cleanliness: 4/5

We recommend first class--it is well worth the extra cost. The Air france airport shuttle to Montparnasse is a very effective way to join your train. Don't even think about using the Metro with big cases.

92. "it's a great way to travel but you need to be fairly mobile to board mid trip."

Andrew
(Jindalee, QLD)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 3/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

We caught the train from Avignon to Paris. The train only stops briefly and you need to be prepared to push your way on or you may be left standing on the platform. Our experience was that boarding was a bit of a scrum with people trying to get on dragging luggage and put it away in the luggage racks. It was exacerbated by the internal door trying to close on people while they were tryin to get through with bags. Apart from that, a great, relaxed trip into the centre of Paris rather than a 7 hour trip by car.

93. "great way to see the countryside without the hassle of driving"

Mark
(Beaumaris, VIC)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 4/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 4/5

This the 3rd time we've used a railpass in Europe and found them to be a good product if you dont want the hassle of queing up for tickets and reservations at point of departure. The European rail system at the major stations intially takes a bit of getting use to when it comes to finding the platforms for depature and locating your carriage and seat on high speed and regional trains.The key appears to be give yourself enough time to get to the staion and locate the departure board and look up your train number not your arrival station. The railplus website give some good advice to manage your travel via train in Europe.

94. "Relaxing way to travel"

Daniel
(Mount Waverley, VIC)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 4/5
Comfort: 4/5
Efficiency: 4/5
Cleanliness: 4/5

95. "This type of travel works well as it is usually pretty reliable in terms of quality and puntuallity. "

Richard
(Wellington)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 3/5
Comfort: 4/5
Efficiency: 4/5
Cleanliness: 4/5

We enjoyed the TGV but make sure you have some spare time between arrival of your connection and departure time as they usually leave right on time. I think all European trains fail to deal adequately with modern luggage - especially for those of us who are travelling the world and have a full sized suitcase. Not enough easily accessed storage and the difference in height between station platforms and the train is always are problem if you don't have the physique of Tarzan

96. "Great way to get around"

Helen
(Hamilton New Zealand)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 4/5
Comfort: 4/5
Efficiency: 5/5
Cleanliness: 4/5

Enjoyed the train experience.

97. "Great way to travel"

William
(New Zealand)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 3/5
Comfort: 4/5
Efficiency: 4/5
Cleanliness: 5/5

Travel light as getting on and off these trains is a challenge due to steps and storage spaces. Good way to see the countryside. Stress free travel that lands you in the heart of the city.

98. "Everything was fine."

Ann
(Wembley Downs, WA)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 5/5
Comfort: 4/5
Efficiency: 4/5
Cleanliness: 4/5

Swiss intercity better because we didn't have to wait until the last minute to find out which platform train left from. Mad rush to catching train very off-putting.

99. "Very comfortable - great way to travel"

Richard
(Brisbane, QLD)

Recommend:
Overall rating

Value for money: 3/5
Ease of use: 3/5
Comfort: 4/5
Efficiency: 4/5
Cleanliness: 4/5

Made 2 trips on TGV - first one could have been a disaster - travelling from Marseille to Charles De Gaule - that's what ticket said but got to station only to find no train doing this!! But there was a train at the same time going from Lille to Brussels!? Yes that was the correct train - but how did we know this? Got on the correct train with 2 mins to go - would have been a disaster as this was our connection back to Australia - moral of story - ask if not sure - thank goodness we did!!Second trip no probs - generally excellent.

100. "Arrived at destination before - a great trip"

Peter
(Hobart)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 4/5
Comfort: 4/5
Efficiency: 4/5
Cleanliness: 3/5

101. "It is very convenient and very stress free"

silvia
(ashfield, NSW)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 4/5
Comfort: 3/5
Efficiency: 5/5
Cleanliness: 3/5

The only thing I disliked were the toilets. They smelt a lot.

102. "Prompt, Fast, OnTime and Clean"

Ross
(Templestowe, VIC)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 4/5
Efficiency: 4/5
Cleanliness: 4/5

103. "The only way to travel from Lyon to Paris if you don't have a car."

Linda
(Woodlands, WA)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 5/5
Comfort: 4/5
Efficiency: 4/5
Cleanliness: 4/5

We had a pleasant and relaxing journey on the train from Lyon to Paris. We chose a first class fare, which was inexpensive. We virtually had the carriage to ourselves, there were no crying kids, or loud conversations. It was scenic & peaceful.

104. "Excellent way to travel in France, better than by air."

William
(Mentone, VIC)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 4/5
Comfort: 4/5
Efficiency: 4/5
Cleanliness: 4/5

105. "Big sense of freedom wih the RailPass"

Claire
(sutherland, NSW)

Recommend:
Overall rating

Value for money: 2/5
Ease of use: 4/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

106. "great way to travel around france"

Rachel
(Hobart)

Recommend:
Overall rating

Value for money: 3/5
Ease of use: 5/5
Comfort: 4/5
Efficiency: 5/5
Cleanliness: 5/5

107. "Very efficient way to travel"

Renos
(Parkdale, VIC)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 3/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

A comfortable and efficient option of travel.Only down side was the long queue to convert the train fare into tickets at Gare Lyon in Paris.No one was using the ticket dispensing units at the station.

108. "Greqt journey"

Carlo
(Wantirna, VIC)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 5/5
Comfort: 3/5
Efficiency: 5/5
Cleanliness: 5/5

109. "Fast, efficient, clean, on-time - great product."

Patricia
(Twin Waters, QLD)

Recommend:
Overall rating

Value for money: 3/5
Ease of use: 4/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

110. "An excellent method of travel - clean, on time, comfortable and value for money."

Richard
(Victor Harbor, SA)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 5/5
Comfort: 4/5
Efficiency: 5/5
Cleanliness: 4/5

The only challenge was not being able to obtain seat reservations on one of the desired journeys and a longer alternate route was necessary.

111. "Got us where we wanted to go without fuss"

Adrian
(Dalyellup, WA)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 4/5
Comfort: 3/5
Efficiency: 4/5
Cleanliness: 4/5

Just need to to trust the signs, timetables and you will get there.

112. "Great way to travel!"

Alison
(Macquarie Hills, NSW)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 4/5
Comfort: 4/5
Efficiency: 5/5
Cleanliness: 4/5

113. "So much easier than a plane."

Ken
(Sydney, NSW)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 4/5
Comfort: 4/5
Efficiency: 4/5
Cleanliness: 4/5

114. "Fast and efficient"

Robert
(Lucas Heights, NSW)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 4/5
Comfort: 4/5
Efficiency: 5/5
Cleanliness: 5/5

115. "Tres pratique et vite, mais il n'y a pas assez de place pour tous les valises !"

Jennifer
(Cheltenham, VIC)

Recommend:
Overall rating

Value for money: 3/5
Ease of use: 3/5
Comfort: 3/5
Efficiency: 5/5
Cleanliness: 5/5

Very convenient and fast, but there is not enough room for all luggage

116. "Very good but little storage for multiple suitcases nearby and things were stolen from them"

Wendy
(Tecoma, VIC)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 2/5
Comfort: 5/5
Efficiency: 5/5
Cleanliness: 5/5

Moderator: "Like with other public places locking bags and suitcases is advised when on trains if you can't store your bag in the overhead rack or between seats. Overall trains are very safe to travel on and bags being stolen is a rare occurrence "

117. "Scenery like fast forward on video"

Heather
(Murwillumbah, NSW)

Recommend:
Overall rating

Value for money: 5/5
Ease of use: 5/5
Comfort: 3/5
Efficiency: 3/5
Cleanliness: 4/5

Supposed to convey only booked seat passengers. I travelled from Dax to Bordeaux and the train was overcrowded. People were standing or sitting on luggage racks and anything else (including my seat) that was horizontal.

Moderator: "During October 2010 the railways held strikes which saw trains overcrowded on some services"

118. "comfortable trip"

Natalie
(Auckland)

Recommend:
Overall rating

Value for money: 3/5
Ease of use: 4/5
Comfort: 4/5
Efficiency: 3/5
Cleanliness: 3/5

119. "Nice and quick"

Bernadette
(Marcoola, QLD)

Recommend:
Overall rating

Value for money: 3/5
Ease of use: 3/5
Comfort: 3/5
Efficiency: 4/5
Cleanliness: 3/5

120. "I bought 1st class tickets. Wouldn't bother next time. No food or drinks. No better seating."

Ralph
(Christchurch)

Recommend:
Overall rating

Value for money: 2/5
Ease of use: 4/5
Comfort: 2/5
Efficiency: 3/5
Cleanliness: 2/5

Moderator: "Seats in first class are larger than in second class and there are less seats in each car too."

121. "Just another train "

Olwyn
(Christchurch)

Recommend:
Overall rating

Value for money: 3/5
Ease of use: 3/5
Comfort: 3/5
Efficiency: 3/5
Cleanliness: 3/5

Good that you can book space for bikes and the leave on time

122. "Use of the TGV was fast and comfortable - much better than a plane"

Terence
(Gooseberry Hill, WA)

Recommend:
Overall rating

Value for money: 3/5
Ease of use: 2/5
Comfort: 3/5
Efficiency: 4/5
Cleanliness: 4/5

I have a Euro pass. However there must be a better way to get the pass stamped. It is not easy to find the information office at the station and again not easy to get a ticket that I have purchased on the internet. In future I will pay the extra cost and ensure I have the tickets in hand before I go

123. "Clean,efficient,on time and value for money"

Mr Vunapope
(Gymea, NSW)

Recommend:
Overall rating

Value for money: 4/5
Ease of use: 3/5
Comfort: 2/5
Efficiency: 4/5
Cleanliness: 3/5

We had two trips on TGV. Probably the most concerning problem for us was the lack of space for our luggage. The regular users pushed to get in front as they knew that luggage space was limited. We were in no hurry and when we boarded the train there was no space for our luggage, except on the overhead racks. As we are in our 70's there was a huge physical effort to place 3 suitcases, averaging 25kg each on the rack and get them off at our departure station. Apart from these we had a very relaxing time on the TGV.

124. "Comfortable, but difficult to use for a first-time traveller."

Lironne
(McDowall, QLD)

Recommend:
Overall rating

Value for money: 3/5
Ease of use: 2/5
Comfort: 4/5
Efficiency: 4/5
Cleanliness: 4/5

I arrived at the train station, and had to print my tickets from my email. However, being an English-speaking traveller, I was not able to understand the ticket machines. I had done my best to that point to speak French as much as possible, but for someone not fluent in French it was very confusing. It would help immensly, especially in a train station which does have so many tourists going through it, to have machines on which you can choose your language. It is also not made clear how you find the carriage number on the train, and I ended up asking two French-speaking guests to point me in the right direction. I did find out on my return journey, by asking some locals, how to find which carriage I was on. It's a good system, it's just not clear.

125. "Not a very pleasant experience"

Col
(Hornsby Heights, NSW)

Recommend: Dont recommend
Overall rating

Value for money: 1/5
Ease of use: 2/5
Comfort: 3/5
Efficiency: 2/5
Cleanliness: 2/5

We opted to catch what we thought was a Eurostar from Paris to Calais Frethun. I booked first class seats, as we had been told that food and drinks were provided on a complimentary basis. As this was our first visit to France, I had no idea of the difference between a Eurostar and a TGV train. While there was a buffet on the train, this was closed - as we boarded at 1146, this was less than satisfactory. While I had read on a website that there was a bus that took passengers into Calais, no announcements were made on the train concerning connecting services. When we reached Frethun (at 1322), we discovered that there was no bus. Right at that time, a train to Calais Ville pulled in on a platform up and over the footbridge, but with a suitcase and hand luggage, etc, there was no way of catching this service. There were no more trains for two hours, so we had to catch a taxi to the Dock, because we had to check in at 1435 for the 1520 ferry to Dover. By contrast, the ferry trip across the Channel was very pleasant and this more than made up for the less than pleasant experience of the TGV.

Moderator: "It is not possible to book a Eurostar service internally within France. Eurostar is for international routes from France - UK and/or Brussels - UK."

126. "The rudest train conductor in Lille that could be imagined."

Gillian
(Roleystone, WA)

Recommend:
Overall rating

Value for money: 2/5
Ease of use: 3/5
Comfort: 1/5
Efficiency: 4/5
Cleanliness: 1/5

The train doors of several carriages on arriving in Lille from Calais would not open - we had to run down the train and eventually found one that DID open. We therefore had to run in order to catch the TGV to Aix. There were no clear signs; in fact there were two signs in different directions for the same train. We arrived just as they were closing the door and were greeted by the rudest man I have EVER come across and who threatened to close the door on us. We got in the train and he was lucky to survive. We were in the wrong part of the train (it apparently split) but a very nice female employee helped us find the right part of the train in Paris.

127. "Rip Off ! When you buy ticket in Australia & try to exchange at Train Station no one to help so had to buy a3 new tickets as we would have missed the train. NOT GOOD"

Ann
(Belivah, QLD)

Recommend: Dont recommend
Overall rating

Value for money: 1/5
Ease of use: 1/5
Comfort: 3/5
Efficiency: 1/5
Cleanliness: 4/5

I bought our tickets in Australia and printed off the certificate / receipt which said to exchange it at the station for 3 tickets. We got to the station in plenty of time for the journey but were unable to find somewhere open to exchange. The train was about ready to leave so we saw the staff at the train who said that we had to purchase 3 new tickets - which we did at an extra cost we didn't need. Upon speaking to other people in France they told us that this was not uncommon . It is always difficult to find someone to exchange the receipt for tickets. NOT FAIR

Moderator: "For e-vouchers you don't need to find somewhere open, as per the guide provided to you, you get your ticket from the self service machine. If you have trouble, go to the ticket counter, which was open at this time. "

128. "Excellent, comfortable train journey."

Rischeh
(Narrabeen, NSW)

Recommend:
Overall rating

Value for money: 2/5
Ease of use: 2/5
Comfort: 2/5
Efficiency: 2/5
Cleanliness: 2/5

It was clean, efficient, seats comfortable and buffet car staff pleasant.

129. "didn't use this service"

Frank
(Bethania, QLD)

Recommend: Dont recommend
Overall rating

Value for money: 5/5
Ease of use: 1/5
Comfort: 1/5
Efficiency: 1/5
Cleanliness: 1/5

As there was a strike on in France this service didn't run however Thalys Rail put on extra trains and we were able to use this service It was faster than the TGV as it ran direct to Paris

Moderator: "The strike was during October 2010"

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