FAQs

How do I use my Pass once I get to Europe?

Before boarding your first train in Europe, you must present your Eurail Pass and passport at a train station ticket window for validation. When it is presented a clerk will enter your passport number and the start and end validity dates. Do not enter the dates yourself as this is not permitted. When traveling on a flexible pass, after having your pass validated you must enter the travel date in ink yourself in the appropriate calendar box of your pass each day you travel.


What is the difference between a Consecutive days Pass and a flexi Pass?

A consecutive Pass is valid for the number of days purchased. A 21 day pass is valid for 21 days in a row, you are not required to travel every day if you do not wish, however you will loose those days and no refund can be issued for unused days.

The flexi Pass allows flexibility of travelling within a 1 month or 2 month period, i.e. 4 days in two months allows you to travel any given 4 days of your choice within a 2 month period

Where can I view train timetables?

Please select Train schedules from our website on the top toolbar Select the relevant timetable. This will take you to a Query page, please fill in the From, To, Date and Time field, then click on search connection. In some instances it may ask you for the age, please type in any default age. (Do not request for a fare as this link is only used for train times) For train numbers/additional information please tick the far left hand side box, and this will bring up train times, if reservations are compulsory and additional details.


What constitutes a rail day?

For trains: A travel day is midnight to midnight. You can travel on as many trains as you like during this period.

A month on a pass is counted as a calendar month. For example, a pass that begins on October 15th, will expire at midnight on November 14th.


How far in advance can a sleeper or seat reservation be made?

A sleeper or seat reservation can normally be made up to 6-8 weeks prior to the train's departure date.

Eurostar reservations can be made up to 120 days in advance.

Thalys reservations can be made up to 90 days in advance.

On any other Premier Train, reservations can be made up to 60 days in advance. There are no restrictions on advance reservations for our Luxury Touring Trains

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