Conditions
Rail Plus New Zealand payment and ticketing conditions
- Rail Saver fares require full payment at time of booking.
- Full payment is required 45 days prior to train departure.
- Bookings made 30 days or less prior to departure require full payment within 24hrs.
- Tours are subject to cancellation due to late train running or adverse weather.
- Tickets are Non - Transferable, cancellation fees apply.
Rail Plus Australia payment and ticketing conditions
- Rail Saver Fares require full payment at time of booking.
- Fares less than $120.00 per person are payable at time of booking.
- For travel on Red andGold Leaf services: Full payment is required within 5 days of booking.
- For travel on Platinum services: 60% balance is required within 5 days of booking. Full payment is due 65 days prior to travel.
- Tours are subject to cancellation due to late train running or adverse weather.
- Tickets are Non - Transferable, cancellation fees apply.
Refunds
Cancellations and Amendments
Rail Plus New Zealand Cancellation Fees:
| Notice of Cancellation | Cancellation Fee Per Guest |
|---|
| Cancel more than 25 days prior to departure | 25% of total fare |
|---|
| Cancel 7 -24 days prior to departure | 30% of total fare |
|---|
| Cancel less than 7days prior to departure | 75% of total fare |
|---|
| Cancel after the departure of date/time | 100% of total fare / Non refundable |
|---|
- Rail Saver Fares are non refundable & non changeable
Rail Plus Australia Cancellation Fees:
| Notice of Cancellation | Cancellation Fee Per Guest |
|---|
| Cancel more than 42 days prior to departure | 25% of total fare |
|---|
| Cancel 7 - 41 days prior to departure | 75% of total fare |
|---|
| Cancel less than 7 days prior to departure | 100% of total fare |
|---|
| Cancel after the departure of date/time | 100% of total fare / Non refundable |
|---|
- Refunds will incur GST
- Rail Saver Fares are non refundable & non changeable
Amendments
- A $30.00 Amendment fee applies.